Frequently Asked Questions

We normally process orders within three business days for local orders unless the order is extensive.   We will reach out to you once you make you order on our site to confirm dates.

We ask that you give us as much notice as possible for special occasion orders.  We will reach out to you after your order. 

Quesnel pick up is at 465 Kinchant Street. Quesnel

Once an order is placed, it is immediately sent to our team for processing and can't be cancelled.  

Yes, you will receive a message from us once your item is ready for local pick up or once it has been shipped.

Due to the nature of our products, we do not accept returns.

We are here to help if you are not satisfied with your experience. If you would like to submit a claim about your order, please contact us at Sweetskraven@gmail.com within 3 days of receiving your order, attaching a clear image of the box and its contents, along with details surrounding the issue.